Tabernacle Baptist Church
Tuesday, September 02, 2014
Answers to Questions about e-Giving at
Tabernacle Baptist Church
 
Q - What is e-giving?
A - e-giving is short for electronic giving. It is an automatic transfer program which allows you to make contributions without writing checks.

Q -  What is the advantage of e-giving? 
A - It saves time!  It saves work!  It simplifies your life!

Q - How is my electronic contribution automatically deducted from my account?
A - You may log onto TBC’s e-giving site and sign up  to make donations via your bank card, Mastercard, Visa or Discover Card. Once you authorize the transaction, your specified contributions can be made one time, or on a regular basis as you choose. The contribution is credited to Tabernacle Baptist Church’s account within 24 hours of your authorization. You may also specify how you want your money distributed.

Q- Can I put amounts in different funds and special offerings, and have them all withdrawn from my account at different frequencies?
A- You can set up to contribute to different funds at different frequencies; HOWEVER, you will have to do each one separately. There is no way possible to split a single transaction into different amounts and frequencies. When you have completed giving to one fund for a certain frequency, simply go back in to complete another. You will receive separate receipts for each.

Q- What do I use when I do my taxes? Will I get a statement of everything I gave online?
A- You will receive a statement of giving from Tabernacle just like you do when you give through your offering envelope, however, you may print out a statement from the e-giving site for all transactions that were made online through e-giving, using the time period you designate. This can be used for tax purposes.

Q- Can I look up all my donations online, even those that I gave while at church?
A- No. The only transactions you can view online are the ones that were completed online. Please contact our Financial Secretary, Cathy Ayers,
cayers@tabernaclebaptist.org in the church office for complete donation information.
 
Q- Can anyone who works at the church see my account number?
A- No. no one at the church has access to your account numbers. Only a couple of employees at the e-giving service have access to this info.

Q- What do I do if I forget my username or password?
A- If you forget your password, click on the “forgot password” link. You can then enter your email address, and your password will be emailed to the email address you registered with.
 
Q – If I do not write checks, how do I keep my checkbook balance straight?
A – You may either make a notation in your check register at the time of the transaction, or you can make the notation at the time that an email is sent to you acknowledging your contribution.
 
Q – Without a cancelled check, how can I prove I made my contribution?
A – You have the option of printing or saving either the payment acknowledgement page, or the emailed acknowledgements. In addition, your bank statement shows an itemized list of electronic transfers. Tabernacle also has proof of your donations and they will be reflected on your regular giving statement from the church. Any of these can prove your contribution.
 
Q – Is electronic giving risky?
A – Electronic giving is less risky than a check contribution. It cannot be lost, stolen or destroyed in the mail. You may choose in your profile to turn off account number save. With this option, you will have to enter your account number each time a transaction is made, but it will never automatically show on the page.
 
Q – What if I change bank accounts?
A – Update the information at the e-giving site under the section “member profile”. If you have set up recurring transactions and you do not update your account information, you may be deactivated until you update your info. This is to prevent your account from being declined over and over.

Q – How much does electronic giving cost?
A – It costs you nothing and saves you time. Tabernacle pays a fee of approximately 3 to 4% for each transaction.

Q – What if I try it and don’t like it?
A – You can cancel your automatic deductions anytime via the e-giving website.